Privacy Policy

Our contact details

Address: Fishers Arms Community Pub, Main Street, Horncliffe, Berwick-upon-Tweed TD15 2XW

Email: info@fishersarmscommunitypub.co.uk

The type of personal information we collect

We currently process the following information:

  • First name

  • Last name

  • Telephone number

  • Email address

  • Supplier bank details

  • Guest bank details

How we get the personal information and why we have it

The personal information we process is provided to us directly by you for the following reason: To book the restaurant or accommodation at the Fishers Arms pub; to pay for goods supplied.

We use the information that you have given us in order to:

  • Reserve a table in the restaurant

  • Book accommodation in the Fishers Arms pub

  • Pay for supplies

Under the General Data Protection Regulation (EU 2016/679) and the UK Data Protection Act 2018 the lawful base we rely on for processing this information is set out in Article 6 of the UK GDPR:

Your consent. You are able to remove your consent at any time. You can do this by contacting:
info@fishersarmscommunitypub.co.uk

How we store your personal information:

  • Recorded in booking diary kept securely behind the bar

  • Bank details stored electronically via the BACS system

We keep personal information until your booking has been completed. We will dispose of your information by removing out of date pages from the diary and securely disposing of the information.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information.

  • Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

  • Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.

  • Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.

  • Your right to object to processing - You have the right to object to the processing of your personal information in certain circumstances.

  • Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at: info@fishersarmscommunitypub.co.uk if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at:
info@fishersarmscommunitypub.co.uk

Please mark your email as ‘Data Protection’ for the attention of Louise Giddens

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire SK9 5AF

Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk

Policy review date: 04/06/2025
Reviewed by Louise Giddens